{"id":8088,"date":"2026-04-13T16:29:08","date_gmt":"2026-04-13T16:29:08","guid":{"rendered":"https:\/\/new.stomil-bydgoszcz.pl\/?page_id=8088"},"modified":"2026-04-18T11:52:11","modified_gmt":"2026-04-18T11:52:11","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/new.stomil-bydgoszcz.pl\/en\/regulamin\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

Terms and Conditions of the e-store<\/strong><\/p>\n

    \n
  1. These Regulations set forth the general terms and conditions, rules and manner of sales conducted by Bydgoszcz Rubber Industry Plants \u201eSTOMIL\u201d S.A., Restructured, ul. Toru\u0144ska 155. 85-950 Bydgoszcz, NIP: 554-031-04-39, REGON: 000044204, KRS: 0000070851, with its registered office in Bydgoszcz, through the online store sklep.stomil-bydgoszcz.pl (hereinafter referred to as the \u201eOnline Store\u201d) and defines the terms and conditions for the provision by BZPG \u201eStomil\u201d S.A. in restructuring, based in Bydgoszcz, of marketing activities and services free of charge by electronic means.<\/li>\n<\/ol>\n

    \u00a7 1 Definitions<\/p>\n

      \n
    1. Working days - means the days of the week from Monday to Friday excluding public holidays<\/li>\n
    2. Delivery - means the actual act of delivering to the Customer by the Seller, through the Supplier, the Goods specified in the order.<\/li>\n
    3. Supplier - means the courier company with which the Seller cooperates in making Delivery of Goods.<\/li>\n
    4. Password - means a sequence of letter, digital or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer's Account in the Online Store.<\/li>\n
    5. Customer - means an entity to whom, in accordance with the Terms and Conditions and legal regulations, Services may be provided electronically or with whom a Sales Contract may be concluded.<\/li>\n
    6. Consumer - means a natural person making a legal transaction with an entrepreneur that is not directly related to his economic or professional activity.<\/li>\n
    7. Customer Account - means an individual panel for each Customer, launched for his\/her benefit by the Vendor, after the Customer has registered and entered into an agreement for the provision of the SERVICES Maintaining a Customer Account.<\/li>\n
    8. Login - means an individual designation of the Customer, established by the Customer, consisting of a sequence of letter, digital or other characters, required together with the Password to establish a Customer Account in the Online Store. Login is the Customer's proper e-mail address.<\/li>\n
    9. Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, to which the law grants legal capacity, conducting in its own name a business or professional activity and performing a legal action directly related to its business or professional activity.<\/li>\n
    10. Terms and Conditions - means these regulations.<\/li>\n
    11. Registration - means an actual action performed in the manner specified in the Terms and Conditions, required for the Customer to use all the functionalities of the Online Store.<\/li>\n
    12. Seller - Bydgoszcz Rubber Industry Plants \u201eSTOMIL\u201d Sp\u00f3\u0142ka Akcyjna w restrukturyzacji, ul. Toru\u0144ska 155. 85-950 Bydgoszcz, NIP: 554-031-04-39, REGON 000044204, KRS 0000070851, entered in the register of entrepreneurs kept by the District Court in Bydgoszcz, XIII Economic Department of the National Court Register under the KRS number 0000070851, with a share capital of PLN 40,101,992.92 (paid in full); which is also the owner of the Online Store.
      \nThe seller declares that it has the status of a large entrepreneur, as referred to in Article 4c of the Law of March 8, 2013, on the prevention of excessive delays in commercial transactions (Journal of Laws 2019.118 i.e.).<\/li>\n
    13. Store Website - means the web pages under which the Seller operates the Online Store, operating in the domain sklep.stomil-bydgoszcz.pl.<\/li>\n
    14. Goods - means a product presented by the Seller via the Store's Website, which may be the subject of a Sales Contract.<\/li>\n
    15. Durable medium - means a material or tool that allows the Customer or the Seller to store information directed personally to him, in a manner that allows access to the information in the future for a period of time appropriate to the purposes for which the information is used, and that allows the reproduction of the stored information in an unchanged form.<\/li>\n
    16. Contract of sale - means a contract of sale concluded at a distance, under the terms and conditions set forth in the Terms and Conditions, between the Customer and the Seller.<\/li>\n<\/ol>\n

      \u00a7 2 General provisions and use of the Internet Store<\/p>\n

        \n
      1. All rights to the Online Store, including property copyrights, intellectual property rights to its name, its Internet domain, the Online Store Website, as well as to the templates, forms, logos posted on the Online Store Website (except for certain logos and photos presented on the Online Store Website for the purpose of presentation of goods, the copyrights to which belong to third parties) belong to the Seller, and the use of these rights may be carried out only in the manner specified and in accordance with the Terms and Conditions.<\/li>\n
      2. The Seller shall endeavor to make the use of the Online Store possible for Internet users using all popular Internet browsers, operating systems, device types and Internet connection types. The minimum technical requirements for using the Store's Website are a web browser with at least MS Edge 20 or Chrome 66 or FireFox 60 or Opera 56 or Safari 9 or later, with Javascript enabled, accepting cookies, and an Internet connection of at least 256 kbit\/s. The Store's Website is optimized for a minimum screen resolution of 1024\u00d7768 pixels.<\/li>\n
      3. The Seller uses the mechanism of \u201ccookies\u201d files, which are saved by the Seller's server on the hard drive of the Customer's final device when the Customers use the Store's Website. The use of \u201ccookies\u201d is aimed at the proper operation of the Store's Website on Customers\u201e terminal devices. This mechanism does not damage the Customer's final device and does not cause any configuration changes in the Customers\u201d final devices or in the software installed on these devices. Each Customer may disable the \u201ecookies\u201d mechanism in the web browser of his\/her end device. The Seller points out that disabling \"cookies\" may, however, make it difficult or impossible to use the Store's Website.<\/li>\n
      4. In order to place an order in the Online Store via the Store's Website or via e-mail and in order to use the Services available on the Store's Websites, it is necessary for the Customer to have an active e-mail account.<\/li>\n
      5. It is forbidden for the Customer to provide content of an unlawful nature and for the Customer to use the Online Store, the Online Store Website or the free SERVICES provided by the Seller, in a manner contrary to the law, good morals or violating the personal rights of third parties.<\/li>\n
      6. The Seller declares that the public nature of the Internet and the use of Services provided electronically may be associated with the risk of obtaining and modifying Customers' data by unauthorized persons, so Customers should use appropriate technical measures to minimize the risks indicated above. In particular, they should use anti-virus and identity protection programs for Internet use. The Seller shall never ask the Customer to provide him with a Password in any form.<\/li>\n
      7. It is not permissible to use the resources and functions of the Online Store for the purpose of conducting activities by the Customer that would violate the interests of the Seller, i.e. advertising activities of another business or product; activities involving the posting of content not related to the business of the Seller; activities involving the posting of false or misleading content.<\/li>\n<\/ol>\n

        \u00a7 3 Registration<\/p>\n

          \n
        1. In order to create a Customer Account, the Customer is required to make a free Registration.<\/li>\n
        2. Registration is not necessary to place an order on the Online Store.<\/li>\n
        3. For Registration, the Customer should complete the registration form provided by the Seller on the Store's Website and send the completed registration form electronically to the Seller by selecting the appropriate function found in the registration form. During Registration, the Customer shall establish an individual Password.<\/li>\n
        4. When filling out the registration form, the customer has the opportunity to read the Terms and Conditions, accepting its contents by marking the appropriate box in the form.<\/li>\n
        5. After submitting the completed registration form, an agreement on the electronic provision of the SERVICES Maintaining a Customer Account is concluded, and the Customer is given the opportunity to access the Customer Account and make changes to the data provided during Registration.<\/li>\n<\/ol>\n

          \u00a7 4 Orders<\/p>\n

            \n
          1. Information contained on the Store's Website does not constitute an offer by the Seller within the meaning of the Civil Code, but only an invitation to Customers to submit offers to conclude a Sales Contract.<\/li>\n
          2. The customer can place orders in the Online Store via the Store's Website or e-mail 7 days a week, 24 hours a day.<\/li>\n
          3. The Customer placing an order via the Store's Website, completes the order by selecting the Goods in which he\/she is interested. Adding Goods to an order is done by selecting the \u201cTO CART\u201d command under the given Goods presented on the Store's Website. After completing the entire order and indicating in the \u201eCart\u201d the method of Delivery and the form of payment, the Customer places the order by sending the order form to the Seller, selecting the \u201eMAKE ORDER WITH OBLIGATION TO PAY\u201d button on the Store's Website. Each time before the order is sent to the Seller, the Customer is informed about the total price for the selected Goods and Delivery, as well as all additional costs he is obliged to pay in connection with the Sales Agreement.<\/li>\n
          4. A Customer placing an order via the Store's Website, at the time of placing the order, may consent to the seller's marketing activities, consisting of informing the Customer about promotions and new products concerning the Seller's offer through available communication channels - by e-mail, telephone and postal mail. Detailed provisions on the processing of personal data for the purpose of acquiring and retaining Customers and offering products are contained in the Privacy Policy.<\/li>\n
          5. A Customer placing an order via e-mail, sends it to the e-mail address provided by the Seller on the Store's Website. In the message sent to the Seller, the Client provides, in particular: the name of the Goods and their quantity, among the Goods presented on the Store's Website, and his\/her contact details.<\/li>\n
          6. After receiving from the Client via e-mail the message referred to in \u00a74.4, the Seller sends a return message to the Client via e-mail, specifying its registration data, the price of the selected Goods and the possible forms of payment and the method of Delivery along with its cost, as well as information about all additional payments that the Client would have to pay for the Sales Contract. The message also contains information for the Customer that the conclusion of the Sales Contract by the Customer via e-mail entails the obligation to pay for the ordered Goods. On the basis of the information provided by the Seller, the Customer may place an order by sending an e-mail message to the Seller indicating the selected form of payment and method of Delivery.<\/li>\n
          7. Placing an order constitutes an offer by the Customer to the Seller to conclude a Sales Contract for the Goods that are the subject of the order.<\/li>\n
          8. Once the order is placed, the Seller sends a confirmation of the order to the e-mail address provided by the customer.<\/li>\n
          9. Then, after confirmation of the order placement, the Seller sends to the e-mail address provided by the Customer information on acceptance of the order for execution. Information on acceptance of the order for execution is the Seller's statement of acceptance of the offer referred to in \u00a74 item 6 above, and upon its receipt by the Customer the Contract of Sale is concluded.<\/li>\n
          10. After the conclusion of the Sales Agreement, the Seller confirms the terms and conditions of the Agreement to the Customer by sending them in a durable medium, to the Customer's e-mail address or in writing to the address indicated by the Customer during Registration or order placement.<\/li>\n
          11. When making payments for purchased Goods, listed in Appendix No. 15 to the Law on Value Added Tax of March 11, 2004 (i.e., Journal of Laws 2018, item 2174, as amended), which payments are documented by an invoice in which the total amount due exceeds PLN 15,000 gross or the equivalent amount - taxpayers are obliged to apply the mechanism of divided payment, in accordance with the applicable regulations, as far as it is applicable to the Customer placing the order.<\/li>\n<\/ol>\n

            \u00a7 5 Payments<\/p>\n

              \n
            1. The prices on the Store's Website posted next to a given Goods are gross and net prices and do not include Information regarding Delivery Costs and any other costs that the Customer will be required to pay in connection with the Sales Contract, which the Customer will be informed about when selecting the delivery method and placing an order.<\/li>\n
            2. The customer may choose the following forms of payment for the ordered Goods:
              \na) bank transfer to the Seller's bank account (in this case, the execution of the order will begin after the Seller sends the Customer a confirmation of acceptance of the order and after the receipt of funds in the Seller's bank account);
              \nb) payment card and bank transfer through an external payment system przelewy24.pl, operated by PayPro S.A. based in Poznan (in this case, order processing will begin after the Seller sends the Customer a confirmation of order acceptance and after the funds are credited to the Seller's bank account); The limit of a single payment transaction depends on the payment system przelewy24 and is, as of the date of publication of the Terms and Conditions, PLN 50,000.00;
              \nc) cash on delivery, payment to the Supplier at the time of delivery (in this case, the processing of the order and its shipment will be initiated after the Seller sends the Customer a confirmation of acceptance of the order);
              \nd) electronic transfer through an external payment system imoje, operated by the company ING Bank \u015al\u0105ski S.A., based in Katowice.<\/li>\n
            3. The customer is each time informed by the Seller on the Store's Website about the date by which he is required to make payment for the order in the amount resulting from the concluded Sales Contract.<\/li>\n
            4. In the event that the Customer fails to make payment within the time limit referred to in \u00a75.3 of the Terms and Conditions, the Seller shall set an additional time limit for the Customer to make payment and inform the Customer about it on a durable medium. Information about the additional deadline for payment shall also include information that upon ineffective lapse of this deadline, the Seller will withdraw from the Sales Agreement. In the event of ineffective expiration of the second deadline for payment, the Seller shall send the Customer a statement of withdrawal from the contract on a Durable medium pursuant to Article 491 of the Civil Code.<\/li>\n<\/ol>\n

              \u00a7 6 Delivery<\/p>\n

                \n
              1. The Seller shall carry out Delivery in the territory of the Republic of Poland.<\/li>\n
              2. The Seller is obliged to deliver the Goods subject to the Sales Contract without defects.<\/li>\n
              3. Information about the number of Business Days required for Delivery and order processing is posted by the Seller on the Store's Website.<\/li>\n
              4. The Delivery and Order Fulfillment Period indicated on the Store's Website is calculated in Business Days in accordance with \u00a75(2) of the Terms and Conditions.<\/li>\n
              5. Delivery and order processing time indicated on the Store's Website is calculated in Business Days from the date of conclusion of the Sales Agreement in case the Customer chooses the \u201ecash on delivery\u201d payment option.<\/li>\n
              6. The ordered Goods are delivered to the Customer via the Supplier at the address indicated in the order form.<\/li>\n
              7. On the day the Goods are shipped to the Customer, information confirming the shipment by the Seller is forwarded to the Customer's e-mail address.<\/li>\n
              8. The Customer is obliged to examine the delivered shipment at the time and in the manner usual for shipments of a given type. If the shipment is found to be defective or damaged, the Customer has the right to demand that an employee of the Supplier write an appropriate protocol.<\/li>\n
              9. The Seller shall attach to the shipment being delivered, a VAT invoice covering the delivered Goods.<\/li>\n
              10. In the event of the Customer's absence at the address specified by the Customer, given when placing the order as the address of Delivery, an employee of the Supplier will leave an advice note or attempt to contact the Customer by telephone to arrange a date when the Customer will be present. In the event that the ordered Goods are returned to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or telephone, setting again with the Customer the date and cost of Delivery.<\/li>\n<\/ol>\n

                \u00a7 7 Warranty<\/p>\n

                  \n
                1. The Seller shall ensure Delivery of Goods free of physical and legal defects. The Seller shall be liable to the Customer if the Goods have a physical or legal defect (warranty).<\/li>\n
                2. If the Goods have a defect, the Customer may:
                  \na) make a statement to reduce the price or withdraw from the Sales Agreement, unless the Seller immediately and without undue inconvenience for the Customer replaces the defective Goods with defect-free ones or removes the defect.
                  \nThis limitation does not apply if the Goods have already been replaced or repaired by the Seller or the Seller has failed to comply with the obligation to replace the Goods with defect-free Goods or remove defects. The Client may, instead of the removal of defects proposed by the Seller, demand that the Goods be replaced with defect-free Goods or, instead of replacing the Goods, demand the removal of defects, unless bringing the Goods into conformity with the agreement in the manner selected by the Client is impossible or would require excessive costs in comparison with the manner proposed by the Seller. When assessing the excessiveness of costs, the value of the Goods free from defects, the type and significance of the defect found shall be taken into account, as well as the inconvenience to which the Customer would be exposed by another way of satisfaction.
                  \nb) demand to replace the Defective Goods with defect-free Goods or remove the defect. The Seller shall replace the Defective Goods with defect-free Goods or remove the defect within a reasonable time without undue inconvenience to the Customer.
                  \nThe Seller may refuse to satisfy the Customer's request if bringing the defective Goods into conformity with the Sales Agreement in the manner chosen by the Customer is impossible or, compared with the other possible way of bringing them into conformity with the Sales Agreement, would require excessive costs. The cost of repair or replacement shall be borne by the Seller.<\/li>\n
                3. The Customer who exercises warranty rights is obliged to deliver the defective item to the Seller's address. In the case of a Customer who is a Consumer, the cost of delivery is covered by the Seller.<\/li>\n
                4. The Seller shall be liable under the warranty if a physical defect is discovered before the expiration of two years from the release of the Goods to the Customer. The claim for removal of the defect or replacement of the Goods with defect-free Goods shall become time-barred after one year, but this period cannot end before the expiration of the period specified in the first sentence. Within this period, the Customer may withdraw from the Sales Contract or make a statement of price reduction due to a defect in the Goods. If the Customer has demanded replacement of the Goods with defect-free Goods or removal of the defect, the time limit for withdrawal from the Sales Agreement or submission of a statement on price reduction shall begin upon the ineffective expiration of the time limit for replacement of the Goods or removal of the defect.<\/li>\n
                5. Any complaints related to the Goods or the performance of the Sales Contract, the Customer may address in writing to the Seller's address.<\/li>\n
                6. The Seller shall, within 14 days from the date of the request containing the complaint, respond to the complaint of the Goods or the complaint related to the implementation of the Sales Contract reported by the Customer.<\/li>\n
                7. The Customer may submit a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted in electronic form and sent to the following address: sklep.firmowy@stomil.bydgoszcz.pl. The Customer should include a description of the problem in the complaint. The Seller shall immediately, but no later than within 14 days, consider the complaint and provide the Customer with a response.<\/li>\n
                8. The Seller allows the Customer, who is a Consumer, to use out-of-court settlement of consumer disputes. The competent entity for the Seller is the Voivodeship Inspectorate of Trade Inspection in Bydgoszcz, 10 Jagiello\u0144ska St.
                  \n85-020 Bydgoszcz, https:\/\/www.wiih.com.pl\/.<\/li>\n
                9. In the case of Goods covered by the warranty, detailed information about its existence and its terms, conditions and the entity providing it is indicated on the pages of the Online Store, including in the description of the Goods.<\/li>\n
                10. In the case of a Customer who is an entrepreneur, who is a natural person conducting a sole proprietorship registered in CEIDG, when the content of the concluded agreement shows that it does not have a professional character for such a person, resulting in particular from the subject of his business activity, the Seller shall, within 14 days from the date of the request containing the complaint, respond to the complaint of the Goods or the complaint related to the implementation of the Sales Agreement reported by the Customer.<\/li>\n<\/ol>\n

                  \u00a7 8 Entrepreneurs<\/p>\n

                    \n
                  1. The provisions of this section apply only to Customers who are Entrepreneurs.<\/li>\n
                  2. In relation to the contract of sale of Goods concluded with the Entrepreneur, the Seller is entitled to withdraw from the contract without giving any reason within 10 days from the date of its conclusion. On this account the Entrepreneur is not entitled to any claims against the Seller.<\/li>\n
                  3. Upon delivery of the Goods that are the subject of the contract of sale to the carrier, the benefits and burdens of the Goods and the danger of their accidental loss or damage are transferred to the Entrepreneur.<\/li>\n
                  4. The Entrepreneur, upon receipt of the Goods, is obliged to check their condition. If any damage or other objections are found upon receipt of the Goods, a report of objections must be drawn up in the presence of the carrier, specifying precisely the quantity and type of the Goods and their damage in accordance with the procedure applicable to the carrier.<\/li>\n
                  5. The Seller is not responsible for the actions of the carrier. The Seller shall not be liable for any damage resulting from the incorrectness of the data provided by the Customer during the ordering process, caused by the incorrect provision of contact information or collection address.<\/li>\n
                  6. With respect to Entrepreneurs, liability under the warranty for defects in the cases specified in Articles 556 - 576 of the Civil Code is excluded.<\/li>\n
                  7. Settlement of any disputes arising between the Seller and the Entrepreneur shall be submitted to the court having jurisdiction over the seat of the Seller.<\/li>\n<\/ol>\n

                    \u00a7 9 Warranty<\/p>\n

                    In the case of Goods covered by the warranty, detailed information about its existence and its terms, conditions and the entity providing it is indicated on the pages of the Online Store, including in the description of the Goods.<\/p>\n

                    \u00a7 10 Non-conformity of goods with the contract<\/p>\n

                    Complaint of the Consumer and Entrepreneur with the rights of the Consumer<\/p>\n

                      \n
                    1. Goods are in conformity with the contract if, in particular, their conformity remains:<\/li>\n
                    2. description, type, quantity, quality, completeness and functionality, and for goods with digital elements - also compatibility, interoperability and availability of updates;<\/li>\n
                    3. suitability for the specific purpose for which it is needed by the Consumer or Entrepreneur with the rights of the Consumer, which the Consumer or Entrepreneur with the rights of the Consumer, notified the Seller at the latest at the time of the conclusion of the contract and which the Seller accepted.<\/li>\n
                    4. In addition, the Goods, in order to be considered in compliance with the contract, must:<\/li>\n
                    5. be suitable for the purposes for which Goods of this type are normally used, taking into account applicable laws, technical standards or good practices;<\/li>\n
                    6. occur in such quantity and have such characteristics, including Durability and safety, and with respect to Goods with digital elements - also functionality and compatibility, as are typical for Goods of this type and which the Consumer or Entrepreneur with the rights of the Consumer may reasonably expect, taking into account the nature of the Goods and the public assurance made by the Seller, its legal predecessors or persons acting on their behalf, in particular in advertising or on the label, unless the Seller demonstrates that:<\/li>\n
                    7. did not know about the public assurance in question and, judging reasonably, could not have known about it;<\/li>\n
                    8. prior to the conclusion of the contract, the public assurance has been rectified in compliance with the terms and form in which the public assurance was submitted, or in a comparable manner;<\/li>\n
                    9. public assurance did not affect the decision of the Consumer or the Entrepreneur with the powers of the Consumer to enter into a contract.<\/li>\n
                    10. be delivered with packaging, accessories and instructions, which the Consumer or the Entrepreneur with the rights of the Consumer may reasonably expect to be delivered;<\/li>\n
                    11. be of the same quality as the sample or design that the Seller made available to the Consumer or the Entrepreneur with the rights of the Consumer prior to the conclusion of the contract, and correspond to the description of such sample or such design.<\/li>\n
                    12. The Seller shall not be liable for the lack of conformity of the Goods with the contract to the extent referred to in \u00a79.2, if the Consumer or Entrepreneur with the rights of the Consumer, at the latest at the time of the conclusion of the contract, was clearly informed that a specific feature of the Goods deviates from the requirements of conformity with the contract specified in \u00a79.2, and expressly and separately accepted the lack of a specific feature of the Goods.<\/li>\n
                    13. The Seller shall be liable for non-conformity of the Goods with the contract resulting from improper installation of the Goods, if:<\/li>\n
                    14. it was carried out by or under the responsibility of the Seller;<\/li>\n
                    15. improper installation carried out by the Consumer or the Entrepreneur with the rights of the Consumer was due to errors in the instructions provided by the Entrepreneur or a third party.<\/li>\n
                    16. The Seller shall be liable for the lack of conformity of the Goods with the contract existing at the time of their delivery and disclosed within two years from that time, unless the term of usefulness of the Goods, as determined by the Seller, its legal predecessors or persons acting on their behalf, is longer. The lack of conformity of the Goods with the contract, which became apparent before the expiration of two years from the time of delivery of the Goods, shall be presumed to have existed at the time of delivery, unless the contrary is proven or the presumption cannot be reconciled with the specifics of the Goods or the nature of the lack of conformity of the Goods with the contract.<\/li>\n
                    17. The Seller may not rely on the expiration of the time limit for determining the lack of conformity of the Goods with the contract specified in \u00a79.5, if he has deceitfully concealed this lack.<\/li>\n
                    18. If the Goods are not in conformity with the contract, the Consumer or Entrepreneur with the rights of the Consumer may demand repair or replacement.<\/li>\n
                    19. The Seller may make an exchange when the Consumer or Entrepreneur with the rights of the Consumer demands repair, or the Seller may make a repair when the Consumer or Entrepreneur with the rights of the Consumer demands replacement, if bringing the Goods into conformity with the contract in the manner chosen by the Consumer or Entrepreneur with the rights of the Consumer is impossible or would require excessive costs for the Seller. If repair and replacement are impossible or would require excessive costs for the Seller, he may refuse to bring the Goods into conformity with the contract.<\/li>\n
                    20. In assessing the excessiveness of costs for the Seller, all circumstances of the case are taken into account, in particular the importance of the non-conformity of the Goods with the contract, the value of the Goods in conformity with the contract and the excessive inconvenience to the Consumer or the Entrepreneur with the rights of the Consumer arising from the change in the manner of bringing the Goods into conformity with the contract.<\/li>\n
                    21. The Seller shall repair or replace the Goods within a reasonable time from the moment the Seller was informed by the Consumer or Entrepreneur with the rights of the Consumer of the lack of conformity with the contract, and without undue inconvenience to the Consumer or Entrepreneur with the rights of the Consumer, taking into account the specifics of the Goods and the purpose for which the Consumer or Entrepreneur with the rights of the Consumer purchased them. The cost of repair or replacement, including in particular the cost of postage, transportation, labor and materials, shall be borne by the Seller.<\/li>\n
                    22. The Consumer or Entrepreneur with the rights of the Consumer shall make the Goods subject to repair or replacement available to the Seller. The Seller shall collect the Goods from the Consumer or Entrepreneur with the rights of the Consumer at his expense.<\/li>\n
                    23. If the Goods were assembled before the Goods became incompatible with the contract, the Seller shall disassemble the Goods and reassemble them after repairing or replacing them, or have these activities performed at its expense.<\/li>\n
                    24. The Consumer or Entrepreneur with the rights of the Consumer is not obliged to pay for the ordinary use of the Goods, which were subsequently replaced.<\/li>\n
                    25. If the Goods are inconsistent with the contract, the Consumer or the Entrepreneur with the rights of the Consumer may make a statement of price reduction or withdrawal from the contract when:<\/li>\n
                    26. The Seller refused to bring the Goods into conformity with the contract in accordance with \u00a79.8 above;<\/li>\n
                    27. The Seller has failed to bring the Goods into conformity with the contract in accordance with \u00a79.10 to \u00a79.12 above;<\/li>\n
                    28. the lack of conformity of the Goods with the contract continues, despite the fact that the Seller tried to bring the Goods into conformity with the contract;<\/li>\n
                    29. the lack of conformity of the Goods with the contract is so significant that it justifies a reduction of the price or withdrawal from the contract without first resorting to the means of protection specified from \u00a79.7 to \u00a79.12 above;<\/li>\n
                    30. it is clear from the Seller's statement or circumstances that he will not bring the Goods into conformity with the contract within a reasonable time or without undue inconvenience to the Consumer or Entrepreneur with the rights of the Consumer.<\/li>\n
                    31. The seller is obliged to respond to the consumer's complaint within 14 days of receipt.<\/li>\n
                    32. The Seller shall return to the Consumer or Entrepreneur with the rights of the Consumer, the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the statement of the Consumer or Entrepreneur with the rights of the Consumer about the price reduction.<\/li>\n
                    33. A Consumer or Entrepreneur with the rights of a Consumer may not withdraw from the contract if the lack of conformity of the Goods with the contract is immaterial. The lack of conformity of the Goods with the contract is presumed to be material.<\/li>\n
                    34. If the lack of conformity concerns only some of the Goods delivered under the contract, the Consumer or the Entrepreneur with Consumer Rights may withdraw from the contract only with respect to those Goods, as well as with respect to other Goods purchased by the Consumer or the Entrepreneur with Consumer Rights together with the non-conforming Goods, if the Consumer or the Entrepreneur with Consumer Rights cannot reasonably be expected to agree to keep only the non-conforming Goods.<\/li>\n
                    35. In the event of withdrawal from the contract, the Consumer or Entrepreneur with the rights of the Consumer shall immediately return the Goods to the Seller at the Seller's expense. The Seller shall return the price to the Consumer or Entrepreneur with the rights of the Consumer immediately, no later than within 14 days from the date of receipt of the Goods or proof of their return.<\/li>\n
                    36. The Seller shall refund the price using the same method of payment used by the Consumer or Entrepreneur with the rights of the Consumer, unless the Consumer or Entrepreneur with the rights of the Consumer expressly agreed to a different method of return that does not involve any costs for him.<\/li>\n
                    37. The seller does not use the out-of-court dispute resolution referred to in the Law of September 23, 2016, on out-of-court resolution of consumer disputes.<\/li>\n<\/ol>\n

                      \u00a7 11 Withdrawal from the Sales Agreement<\/p>\n

                        \n
                      1. A customer who is a Consumer who has concluded a Sales Contract may withdraw from it within 14 days without stating a reason.<\/li>\n
                      2. The period for withdrawal from the Sales Contract shall begin from the moment the Consumer takes possession of the Goods.<\/li>\n
                      3. The consumer may withdraw from the Sales Agreement by submitting a statement of withdrawal to the Seller. This statement may be made, for example, in writing to the address of the Seller, via e-mail to the address of the Seller. The statement can be made on a form, a sample of which has been posted by the Seller on the Shop's Website at: Withdrawal form. To meet the deadline it is sufficient to send the statement before its expiration.
                        \nA consumer may withdraw from the Sales Agreement by submitting a statement of withdrawal to the Seller via the form made available on the website at: Electronic Withdrawal Form. To meet the deadline it is sufficient to send the statement before its expiration. The Seller shall immediately confirm to the Consumer receipt of the form submitted via the website.<\/li>\n
                      4. In the event of withdrawal from the Sales Agreement, it is considered not concluded.<\/li>\n
                      5. If the Consumer has made a statement of withdrawal from the Sales Contract before the Seller has accepted his offer, the offer ceases to be binding.<\/li>\n
                      6. The Seller is obliged to return all payments made by the Consumer, including the cost of Delivery of the Goods to the Consumer, immediately, no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the Sales Agreement. The Seller may withhold reimbursement of payments received from the Consumer until it receives the Goods back or the Consumer provides proof of Goods return, whichever event occurs first.<\/li>\n
                      7. If the Consumer exercising the right of withdrawal has chosen a method of delivery of the Goods other than the cheapest ordinary method of delivery offered by the Seller, the Seller shall not be obliged to reimburse the Consumer for the additional costs incurred by the Consumer.<\/li>\n
                      8. The Consumer is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the date on which he withdrew from the Sales Agreement. To meet the deadline it is sufficient to return the Goods to the Seller's address before the expiration of this period.<\/li>\n
                      9. In the event of withdrawal, the Consumer Customer shall bear only the direct costs of returning the Goods.<\/li>\n
                      10. If, due to its nature, the Goods cannot be returned by regular mail, the Seller shall inform the Consumer about the cost of returning the item on the Store's Website.<\/li>\n
                      11. The consumer shall be liable for any diminution in the value of the Goods resulting from the use of the Goods beyond what is necessary to ascertain the nature, characteristics and functioning of the Goods.<\/li>\n
                      12. The Seller shall refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not involve any costs for the Consumer.<\/li>\n
                      13. The right of withdrawal from the Sales Agreement does not apply to the Customer who is a Consumer with respect to contracts in which the Goods are a non-refabricated item, manufactured to the Consumer's specifications or serving to meet his individualized needs. This applies in particular to the sale of HOSES with Fittings, according to the customer's specifications.<\/li>\n
                      14. A customer who is an entrepreneur who is a natural person conducting a sole proprietorship registered in CEIDG, when the content of the concluded agreement shows that it does not have a professional character for such a person, resulting in particular from the subject of his business activity, who concluded the Sales Agreement, may withdraw from it within 14 days without giving any reason.<\/li>\n<\/ol>\n

                        \u00a7 12 Services free of charge<\/p>\n

                          \n
                        1. The Seller provides Services to Customers, electronically, free of charge:
                          \na)Contact form;
                          \n(b) Newsletter;
                          \n(c) Maintenance of Customer Account.<\/li>\n
                        2. Services indicated in \u00a79.1 above are provided 7 days a week, 24 hours a day.<\/li>\n
                        3. The Seller reserves the right to choose and change the type, forms, time and manner of granting access to the selected listed Services, of which it will inform the Customers in the manner appropriate for changing the Terms and Conditions.<\/li>\n
                        4. SERVICES Contact Form involves sending a message to the Seller using a form on the Store's Website.<\/li>\n
                        5. Cancellation of the Services free of charge Contact Form, is possible at any time and consists in ceasing to send inquiries to the Seller.<\/li>\n
                        6. The SERVICES may be used by any Customer who enters his\/her e-mail address, using the registration form made available by the Seller on the Store's Website. After submitting the completed registration form, the Customer will immediately receive an activation link via e-mail to the e-mail address provided in the registration form to confirm subscription to the Newsletter. Upon activation of the link by the Customer, an agreement for electronic provision of the Services Newsletter is concluded.<\/li>\n
                        7. SERVICES Newsletter consists of sending by the Seller, to the e-mail address, messages in electronic form containing Information about new products or services in the Seller's offer. The Newsletter is sent by the Seller to all Customers who have subscribed.<\/li>\n
                        8. Each Newsletter addressed to the Clients\u201e data includes, in particular: information about the sender, a completed \u201dsubject\" field, specifying the content of the package, and information about the possibility and method of cancelling the free Newsletter SERVICES.<\/li>\n
                        9. The Customer may unsubscribe from the Newsletter at any time by unsubscribing via the link provided in each email sent as part of the SERVICES or by deactivating the corresponding field in the Customer's Account.<\/li>\n
                        10. SERVICES Maintaining a Customer Account is available after registration according to the Terms and Conditions and consists in providing the Customer with a dedicated panel within the Store's Website, allowing the Customer to modify the data he\/she provided during Registration, as well as to track the status of orders and the history of orders already completed.<\/li>\n
                        11. A Customer who has registered may submit a request to the Vendor to remove the Customer Account, however, if the Vendor requests the removal of the Customer Account, it may be removed up to 14 days after the request.<\/li>\n
                        12. The Vendor is entitled to block access to the Customer's Account and Services free of charge, if the Customer acts to the detriment of the Vendor or other Customers, if the Customer violates the law or the Terms and Conditions, and if blocking access to the Customer's Account and Services free of charge is justified by security reasons - in particular: the Customer's breaking the security of the Store's Website or other hacking activities. The blocking of access to the Customer's Account and free Services for the aforementioned reasons lasts for the period of time necessary to resolve the issue underlying the blocking of access to the Customer's Account and free Services. The Seller shall notify the Customer of the blocking of access to the Customer's Account and free Services by e-mail to the address provided by the Customer in the registration form.<\/li>\n<\/ol>\n

                          \u00a7 13 Protection of personal data<\/p>\n

                            \n
                          1. The rules for the protection of Personal Data are posted in the Privacy Policy.<\/li>\n<\/ol>\n

                            \u00a7 14 Termination of the agreement (does not apply to Sales Agreements)<\/p>\n

                              \n
                            1. Both the Customer and the Seller may terminate the contract for the provision of Services by electronic means at any time and without giving reasons, subject to the preservation of the rights acquired by the other party before the termination of the aforementioned contract and the provisions below.<\/li>\n
                            2. A Customer who has made a Registration terminates the contract for the provision of SERVICES electronically, by sending to the Vendor an appropriate statement of intent, using any means of remote communication, allowing the Vendor to become acquainted with the Customer's statement of intent.<\/li>\n
                            3. The Seller shall terminate the contract for the provision of Services by electronic means by sending to the Customer an appropriate statement of intent to the e-mail address provided by the Customer during Registration.<\/li>\n<\/ol>\n

                              \u00a7 15 Final provisions<\/p>\n

                                \n
                              1. The Seller shall be liable for non-performance or improper performance of the contract, but in the case of contracts concluded with Customers who are Entrepreneurs, the Seller shall be liable only in the case of intentional damage and within the limits of actual losses incurred by the Customer who is an Entrepreneur.<\/li>\n
                              2. The content of these Terms and Conditions may be recorded by printing, saving to a media or downloading at any time from the Store's Website.<\/li>\n
                              3. If a dispute arises on the basis of the concluded Sales Agreement, the parties will seek to resolve the matter amicably. Polish law shall govern all disputes arising under these Terms and Conditions.<\/li>\n
                              4. The Seller shall inform the Customer who is a Consumer about the possibility of using out-of-court procedures for handling complaints and pursuing claims. The rules of access to these procedures are available at the offices or on the websites of entities authorized to handle disputes out of court. These may include, in particular, consumer ombudsmen or Provincial Inspectorates of Commercial Inspection, a list of which is available on the website of the Office of Competition and Consumer Protection.
                                \nThe seller informs that at http:\/\/ec.europa.eu\/consumers\/odr\/ there is a platform for online dispute resolution between consumers and businesses at the EU level (ODR platform).<\/li>\n
                              5. The Seller reserves the right to amend these Terms and Conditions. All orders accepted by the Seller for fulfillment before the effective date of the new Terms and Conditions shall be fulfilled on the basis of the Terms and Conditions that were in effect on the day the Customer placed the order. The amendment to the Terms and Conditions shall become effective within 7 days from the date of publication on the Store's Website. The Seller will inform the Customer 7 days before the new Terms and Conditions come into force about the change of the Terms and Conditions by means of a message sent via e-mail containing a link to the text of the amended Terms and Conditions. If the Customer does not accept the new Terms and Conditions, he\/she is obliged to notify the Seller of this fact, which results in termination of the contract in accordance with the provisions of \u00a712 of the Terms and Conditions.<\/li>\n
                              6. Terms and Conditions shall come into force on 03\/06\/2024.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

                                E-Store Regulations These Regulations set forth the general terms and conditions, rules and manner of sales conducted by Bydgoszcz Rubber Industry Plants \u201eSTOMIL\u201d Joint Stock Company, Restructured, 155 Toru\u0144ska St. 85-950 Bydgoszcz, NIP: 554-031-04-39, REGON 000044204, KRS 0000070851, with its registered office in Bydgoszcz, through the online store sklep.stomil-bydgoszcz.pl (hereinafter referred to as the \u201eOnline Store\u201d), and defines the terms and conditions under which BZPG \u201eStomil\u201d...<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8088","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/new.stomil-bydgoszcz.pl\/en\/wp-json\/wp\/v2\/pages\/8088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.stomil-bydgoszcz.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.stomil-bydgoszcz.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.stomil-bydgoszcz.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.stomil-bydgoszcz.pl\/en\/wp-json\/wp\/v2\/comments?post=8088"}],"version-history":[{"count":2,"href":"https:\/\/new.stomil-bydgoszcz.pl\/en\/wp-json\/wp\/v2\/pages\/8088\/revisions"}],"predecessor-version":[{"id":8309,"href":"https:\/\/new.stomil-bydgoszcz.pl\/en\/wp-json\/wp\/v2\/pages\/8088\/revisions\/8309"}],"wp:attachment":[{"href":"https:\/\/new.stomil-bydgoszcz.pl\/en\/wp-json\/wp\/v2\/media?parent=8088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}